====== Webstation support page ====== ^ Model: ^^ Production year ^ | Webstation || 2018 | | {{:webstation-top_view_2x.png?200|}} ||| | [[http://www.mambanet.org/assets/webstation-brochure.pdf|Brochure]] | [[http://www.mambanet.org/assets/webstation-mail-manual1.03.pdf|Manual]] | - | \\ ^ Webstation Software ^ Windows 7 {{:compatibility-windows-7.jpg?80|}} ^ Windows 8 {{:compatibility-windows-8.jpg?80|}} ^ Windows 10 {{:compatibility-windows-10.jpg?80|}} ^ Windows 11 {{:compatibility-windows-11.jpg?80|}} ^ MAC OS X {{:compatibility-mac.jpg?80|}} ^ Linux\\ {{:compatibility-linux.jpg?90|}} ^ Manual\\ & Info ^ | Webstation Control | [[http://www.mambanet.org/wiki/dokudata/software/Webstation Control v1.0.4.0 - Setup.exe| v1.0.4.0]]\\ (04-11-2019 FW v1.5.1) |||| [[http://www.mambanet.org/wiki/dokudata/software/Webstation Control v1.0.1.0.dmg|v1.0.1.0]]\\ (..-..-2019 FW v1.3) | [[http://www.mambanet.org/wiki/dokudata/software/Webstation Control v1.0.1.0.tar|v1.0.1.0]]\\ (..-..-2019 FW v1.3) | [[http://www.mambanet.org/wiki/dokudata/faq/airlite/Airlite%20Webstation%20port%20settings.pdf|Port settings]]\\ [[http://www.mambanet.org/wiki/dokuwiki/doku.php?id=faq:airlite| Wiki]] | | Webstation Meters | [[http://www.mambanet.org/wiki/dokudata/software/Webstation Meters v1.0.10.0 - Setup.exe| v1.0.10.0]]\\ (13-01-2023 FW v1.5.1) |||| [[http://www.mambanet.org/wiki/dokudata/software/Webstation Meters v1.0.2.0.dmg|v1.0.2.0]]\\ (..-..-2019 FW v1.3) | [[http://www.mambanet.org/wiki/dokudata/software/Webstation Meters v1.0.2.0.tar|v1.0.2.0]]\\ (..-..-2019 FW v1.3) | - | | Webstation Configuration Manager | [[http://www.mambanet.org/wiki/dokudata/software/Webstation Configuration Manager v1.0.30.0 - Setup.exe|v1.0.30.0]]\\ (13-01-2023 FW v1.5.1) |||| [[http://www.mambanet.org/wiki/dokudata/software/Webstation Configuration Manager v1.0.10.0.dmg |v1.0.10.0]]\\ (..-..-2019 FW v1.3) | [[http://www.mambanet.org/wiki/dokudata/software/Webstation Configuration Manager v1.0.10.0.tar |v1.0.10.0]]\\ (..-..-2019 FW v1.3) | - | Webstation Virtual Keyboard Mapper | [[http://www.mambanet.org/wiki/dokudata/software/Webstation Virtual Keyboard Mapper v1.0.6.0 - Setup.exe|v1.0.6.0]]\\ (13-01-2023 FW v1.5.1) |||| - | - | - | | D&R VoIP\\ Connect Button | [[http://www.mambanet.org/wiki/dokudata/software/D&R Voip Connect v1.0.229.0 - Setup.exe|v1.0.229.0]] |||| - | - | [[http://www.mambanet.org/wiki/dokudata/software/Voip connect.pdf|PDF]] | ^ Optional Software ^ Windows 7 ^ Windows 8 ^ Windows 10 ^ Windows 11 ^ MAC OS X ^ Linux ^ Manual\\ & Info ^ | Firmware Updatetool | [[http://www.mambanet.org/wiki/dokudata/software/D&R Firmware Update Tool v4.11.0 - Setup.exe| v4.11.0]] (Needs Java 32bits, Visual Studio and driver!) |||| N/A | N/A | [[http://www.mambanet.org/wiki/dokudata/software/Firmware Update v4.1.pdf|PDF]] | | AtLibUsbDfu.dll installer\\ (Needed for Firmware update tool) | [[http://www.mambanet.org/wiki/dokudata/software/driver-atmel-installer-x86-7.0.1931.msi|Driver X86]]\\ [[http://www.mambanet.org/wiki/dokudata/software/driver-atmel-installer-x64-7.0.1931.msi|Driver X64]]\\ and [[https://youtu.be/oWNRIsJQvCk|Video AtLibUsbDfu.dll]] |||| - | - | - | | Java 32 bits\\ (Needed for Firmware update tool) (A) | [[https://javadl.oracle.com/webapps/download/AutoDL?BundleId=238726_478a62b7d4e34b78b671c754eaaf38ab|Java X86]] |||| - | - | - | | Visual Studio\\ (Needed for Firmware update tool) (B) | [[http://www.mambanet.org/wiki/dokudata/software/visual-studio-isolated-shell-14.0.23107.10.exe|Visual Studio]] |||| - | - | - | | Webstation Firmware | [[http://www.mambanet.org/wiki/dokudata/software/webstation_firmware_v1.5.1.zip| FW v1.5.1]]\\ (09-01-2023) (D) |||| - | - | [[http://www.mambanet.org/wiki/dokudata/software/Webstation Changelog.txt|TXT ]] | | Webstation\\ & Mac Os X (E) | - | - | - | - | [[https://osxdaily.com/2014/05/13/disable-app-nap-mac-os-x/| Disable AppNap]] | - | - | | Webstation Virtual Keyboard Mapper | [[http://www.mambanet.org/wiki/dokudata/software/Webstation Virtual Keyboard Mapper v1.0.6.0 - Setup.exe|v1.0.6.0]]\\ (13-01-2023 FW v1.5.1) |||| - | - | - | | D&R VoIP\\ Connect Button | [[http://www.mambanet.org/wiki/dokudata/software/D&R Voip Connect v1.0.227.0 - Setup.exe|v1.0.227.0]] |||| - | - | [[http://www.mambanet.org/wiki/dokudata/software/Voip connect.pdf|PDF]] | | Webstation\\ StationPlaylist\\ Plugin (C) | [[http://www.mambanet.org/wiki/dokudata/software/Airlite StationPlaylist Plugin v1.0 - setup.exe|v1.0]] |||| - | - | [[http://www.mambanet.org/wiki/dokudata/software/Manual Airence StationPlaylist Plugin.pdf|PDF]]\\ [[http://www.mambanet.org/wiki/dokudata/software/Webstation with Station playlist.pdf|PDF]] | | Airlite SDK\\ (Webstation works the same but has less functions!) | [[http://www.mambanet.org/wiki/dokudata/software/airlite-sdk-v1.1.133.0.rar|v1.1.133.0]] |||| - | - | [[http://www.mambanet.org/wiki/dokudata/software/Manual Airlite Library.pdf|PDF]] | | Channel Configuration | - |||| - | - | [[https://www.youtube.com/watch?v=1mD7JKfRlD0| Video]] | | USBdeview | [[http://www.mambanet.org/wiki/dokudata/software/USBstopALLD&R.zip| Remove all D&R .bat file]]\\ (Copy to USBdeview folder) |||| - | - | [[https://www.nirsoft.net/utils/usb_devices_view.html|Nirsoft (C)]] | \\ ==== How to update Webstation Firmware ==== \\ Install as Administrator :!: \\ \\ In order to perform an Firmware update you'll need to set the unit in bootloader mode :!: \\ To set the unit in bootloader mode: - Take off the Power off the unit - Hold down the "Connect button" of the "Voip channel" - While holding down the "Connect button" you'll have to "Power on" the unit - Release the "Connect button" after 5 seconds - The Unit will show some random LED's as there is no software loaded at this moment - Make sure to update all Webstation software after the firmware update \\ If you receive a Error 740, it means that it requires elevation to run.\\ Meaning you must run it as administrator.\\ Try right clicking the command prompt and running it as administrator.\\ \\ (A) NOTE: This application requires JAVA 32-bits to be installed. Please download and install the latest version first :!: \\ \\ (B) NOTE: Some users still receive the error message: Firmware update failed! Make sure console is connected and in bootloader mode, they are probably missing the Microsoft Visual Studio drivers :!: \\ \\ (C) NOTE: Requires .Net Framework 4.0 installed :!: \\ \\ (D) NOTE: Users that update from an older version need to select the MIC-ON trigger at the Master tab in the Configuration Manager :!: \\ \\ (E) NOTE: 1. Open Webstation Control v1.x.xxx.x.dmg file.\\ 2. Drag and drop Webstation Control v1.x.xxx.x application to it's directory\\ 3. Double click at the Disable AppNap.command script to disable app-nap for Webstation Control.\\ 4. Done :!: \\ \\ ----- \\ ====== FAQ - Webstation ====== \\ ===== Software ===== \\ ====Installation instructions are available for==== |[[SupAircast:start|{{ :aircast_logo-webintro130x75_2x.png?100 |Aircast}}]]|[[SupAircast:start|{{ :mairlist_logo_2x.jpg?100 | Mairlist }}]]|[[aeron:start|{{ :aeron_studio_logo_zonder_teksteffect_2x.jpg?100 |Aeron}}]]|[[caliope:start|{{ :caliope.png?100 |Caliope}}]]|[[myriad:start|{{ :myriad200x97_2x.jpg?100 |Myriad}}]]|[[powerstudio:start|{{ :powerstudio_logo_d-r_bg.jpg?100 |Power Studio}}]]|[[proppfrexx:start|{{ :proppfrexx_onair_logo_200px.jpg?100 |Proppfrexx}}]]| | [[SupAircast:start| Aircast ]] | [[SupAircast:start| Mairlist ]] | [[Aeron:start| Aeron ]] | [[caliope:start| Caliope ]] | [[Myriad:start| Myriad ]] | [[powerstudio:start| Power Studio ]] | [[proppfrexx:start| Proppfrexx ]] | |[[radiologik:start|{{ :radiologik-run.png?100 |Radiologik}}]]|[[Station playlist:start|{{ :station_playlist_logo.png?100 |Station Playlist}}]]|[[playitlive:start|{{ :playitlive_2x.png?100 |PlayItLive}}]]|[[playoutone:start|{{ :playoutone-logo-wko-400w.png?100 |PlayoutOne}}]]|[[radiodj:start|{{ :rdj_logo.png?100 |RadioDJ}}]]|[[zarastudio:start|{{ :zara_logo.jpg?100 |Zara Studio}}]]| | [[radiologik:start| Radiologik ]] | [[Station playlist:start| Station Playlist ]] | [[playitlive:start| PlayItLive ]] | [[playoutone:start| PlayoutOne ]] | [[radiodj:start| RadioDJ ]] | [[zarastudio:start| Zara Studio ]] | \\ ^**__Question:__** My firmware update isn't working?^ |**__Answer:__** Link: [[nwfwupdate:start|please follow the steps at this link]]| \\ ^**__Question:__** How do I open the Airlite or Webstation control?^ |**__Answer:__** Link: [[control:start|please follow the steps at this link]]| \\ ^**__Question:__** My software (Meters, Configuration manager, Playout software) doen't seem to connect with my mixer?^ ^Communication doesn't seem to work because the Ports seem te be blocked?^ |**__Answer:__** Link: [[ports:start|please follow the steps at this link]]| \\ ^**__Question:__** How can I connect a second meter application on another PC?^ |**__Answer:__** Link: [[ports:secondmeter|please follow the steps at this link]]| \\ ^**__Question:__** How do I setup Aircast to work with my Webstation?^ |**__Answer:__** Link: [[aircastwebstation:start|please follow the steps at this link]]| \\ ^**__Question:__** My Meter software shows a distorted screen, what can be the problem?^ |**__Answer:__** Link: [[meterdistorted:start|please follow the steps at this link]]| \\ ^**__Question:__** Can we use a dual screen video setup from the automation PC so that the Webstation software screen shows up on a second screen.^ |**__Answer:__** Yes, this is possible. Running the Webstation Meters on any pc in your LAN network will work since control data is distributed over the LAN.| \\ ^**__Question:__** Is it possible the get the meter and control information for the Windows software, via the VOIP USB port?^ |**__Answer:__** The machine which is connected to the USB MAIN port needs to run the Webstation Control application to distribute the control signals over the LAN (UDP/IP).| |In such a way any application on any machine can use the Webstation control signals.| |This means controlling/configuring the Airlite or use Webstation Meters for displaying meter data.| |Even controlling the Webstation from an external location, i.e. your home (when no one is in the studio) is possible through the Internet.| \\ ^**__Question:__** On my Apple Mac OSX the Control software loses connection.^ |**__Answer:__** There is an Appnap script added in the installation which prevents the Control software to go in sleep mode. Some users need to run this manually.| \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlite/AIRLITE Software Quick Start .pdf|Airlite Software Quick Start ]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlite/Aircast+Airlite.pdf|Airlite as remote control in Aircast]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlite/AIRLITE with PROPPFREXX.pdf|Airlite with ProppFrexx]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlite/AIRLITE VIRTUAL KEYBOARD MAPPER MANUAL.pdf|Virtual Keyboard Mapper QUICKSTART]] \\ * [[https://www.mambanet.orgl/wiki/dokudata/faq/airlite/Quickstart AIRCAST-AIRLITE Bundle.pdf|Quickstart Aircast-Airlite Bundle]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlite/Airlite cannot hear audio from Aircast.pdf|Airlite cannot hear audio from Aircast]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlite/How to record AIR input signal.pdf|How to record AIR input signal]]\\ \\ ----- \\ ===== USB ===== \\ ^**__Question:__** What bit and sample rate settings are supported by the soundcards?^ |**__Answer:__** The soundcards in our mixers support 16 bit 32kHz, 16 bit 44kHz and 16 bit 48kHz| \\ ^**__Question:__** My USB Channel or other USB hardware isn't recognized, what should I do?^ ^**__Question:__** When connecting the USB, I receive a message that the maxmimum services or end points are reached. How can I fix this?^ |**__Answer:__** Link: [[usbnotworking:start|please follow the steps at this link]]| \\ ^**__Question:__** Will the Aircast via the USB port be able to play out on more than one fader?^ |**__Answer:__** Yes, the Webstation has three USB AUDIO CODECS available on the USB MAIN port. AIRCAST can play/receive three stereo streams to/from the Webstation.| \\ ^**__Question:__** Can you tell me the name of the codec the USB main uses?^ |**__Answer:__** The audio codecs are compatible with Windows, Mac and Linux. (TI PCM2900C).| \\ ^**__Question:__** For the module 3 to 5, if I'm using the stereo line input, are the On button or the fader still be able to send out HID signal over USB that can be programmed to do specific functions in my play-out system?^ |**__Answer:__** Yes, the module always sends control signals over USB, independent of your selected source.| \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlite/Airlite configuration USB in and out.pdf|Airlite configuration USB in and out]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airence/USB Cable Length Limitations.pdf|USB Cable Length Limitations]] \\ ----- \\ ===== Voip ===== \\ ^**__Question:__** How to use the Voip channel in my mixer?^ |**__Answer:__** [[howtovoip:start|please follow the steps at this link]]| \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlite/HOW TO VOIP ON THE AIRLITE MIXER.pdf|How to use VoIP channel]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlite/VOIP Configurations.pdf|VoIP/USB Channels]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlite/AIRLITE VOIP FOR MAC.pdf|AIRLITE VOIP FOR MAC]] \\ \\ ^**__Question:__** How do I connect a Hybrid 1 to my mixer?^ |**__Answer:__** Follow the instructions in this .pdf document: [[http://www.mambanet.org/wiki/dokudata/faq/hybrid2/How to connect Hybrid1.pdf|How to connect a Hybrid1]]| \\ \\ ^**__Question:__** The incomming sound (Microphone) of my Voip channel isn't working, how can I solve this?^ |**__Answer:__** Microsoft is changing the Privacy settings to prevent for hacking in to the Microphone sound and listen to what you are saying. Check these settings:| |{{:supwebstation:voipmicnosound.png?600|}}| \\ ----- \\ ===== Microphone input ==== \\ ^**__Question:__** How can I connect My mixer with Insert to a effects unit?^ |**__Answer:__** See this picture:| |{{:insert_connections.jpg?200|}}| \\ ----- \\ ===== Inputs ===== \\ ----- \\ ===== Outputs ===== \\ ----- \\ ===== On Air, Mic on, Fader start, GPO ===== \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlite/How to Connect Mika-Arm to Airlite.pdf|How to Connect Mika-Arm to my mixing desk]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlite/Onair-to-Airlite.pdf|How to connect a On air light to the Airlite]] \\ ----- \\ ===== Repair, Modification ===== \\ ^**__Question:__** What are the differences in versions?^ |**__Answer:__** Link: [[webstationversion:start|please read the info at this link]]| \\ ---- \\ ===== Troubleshooting & Instructions ===== \\ {{youtube>oWNRIsJQvCk}} * [[https://youtu.be/oWNRIsJQvCk|D&R firmware update tool message AtLibUsbDfu.dll not found for Airlite, Airence, Airlab, GSM Hybrid]] \\ {{youtube>1mD7JKfRlD0}} * [[https://www.youtube.com/watch?v=1mD7JKfRlD0|D&R USB codec channel configuration for a Airlite, Airence or Airlab]] \\ [[start:|{{:iconhome.png?100|Home}}]]