Differences

This shows you the differences between two versions of the page.

--- ports:start [2018/12/06 11:59] – support
+++ ports:start [2019/07/22 09:25] – support
@@ Line 1: / Line 1: @@
 **__Question:__** My software (Meters, Configuration manager, Playout software) doen't seem to connect with my mixer? \\
-**__Answer:__** [[ports:start|please follow the steps at this link]]\
+**__Answer:__** Link: [[ports:start|please follow the steps at this link]]\\
 On some installations of Windows 10 or with some updates installed, the firewall seems to block some ports used by the Control software to communicate with the other software (Local and/or trough network).
@@ Line 21: / Line 21: @@
 If one of these ports are blocked it isn’t possible to use the configuration tool. \\
 Mostly when changing the Green port to a higher unused number like 19552 this will be fixed. \\
+==== Keep in mind to stop the connection and re start! ====
 {{:port_settings_config_manager.jpg?direct|}}
@@ Line 61: / Line 63: @@
 If the software still doesn't work after these steps fill in the support contact form.
+\\
-Support Request
+[[https://www.d-r.nl/support-request.html|Support Request]]\\
+\\
+Go back to the [[SupAirlite:start|Airlite]] support page.\\
+\\
+Go back to the [[SupWebstation:start|Webstation]] support page.\\
+\\